Microsoft CRM
Everyone knows that customers are hard to keep and even harder to replace. Knowing your customers and providing them with the best service and products is key and Microsoft CRM is there to help. The most functional and easy to use CRM product you can buy, its Campaign management, Sales Force Automation and Customer Service modules combine to give you a truly comprehensive view of all customer interaction. Integration with Microsoft Office and Dynamics GP extends this functionality to provide easy access to additional financial and contact information.
Microsoft CRM is designed to address the three key challenges that determine the success or failure of most CRM initiatives: user adoption, business fit and total cost of ownership. The new release focuses on three main themes:
- It works the way you do: Microsoft CRM works within the familiar Microsoft Office and Outlook interface
- It works the way your business does: In addition to the Sales and Service modules Microsoft CRM includes a rich Marketing automation module for List and Campaign management
- It works the way IT wants it to: As you would expect, Microsoft CRM integrates seamlessly with the Microsoft infrastructure in use in most organisations today
Familiar, flexible, functional and cost-effective, Microsoft CRM is the fastest growing CRM product and with good reason.